Our products provide you with a usable CRM engine that records all in-bound and out-bound communication with your customers, irrespective of channel. This allows you to improve your understanding of your customer needs, and facilitating a more rewarding relationship. Using the SimplicityCRM platform you can engage your customer via; email, SMS. MMS, PDF, Mail, call centre, face to face, websites and web forms, third party applications such as iPhone apps, or emerging social media platforms like facebook or twitter.
We can configure SimplicityCRM to your vertical market. Our product suite is fully integrated and can be configured to your industry, function or personal needs. It is as simple as switching functions on or off, meaning that when your needs change, your database capabilities change with you. This ensures your investment of time and money is always safe.
We understand that every employee has differing needs on how they access, view and edit your customer data. Depending on your needs, our application can be deployed locally or remotely via web browser. You can also ensure that customer data is at employees’ finger tips using a PC, Laptop, Tablet or PDA.
Read More about:
Simplicity Customer Interaction Manager (CIM)
Simplicity Customer Relationship Manager (CRM)
Simplicity Customer Interaction Web Services (CIS)