SimplicityCRM Analytics provide Business Analysts and Market Analysts with the intelligence to underpin more potent marketing.
There is little point in carrying a vast storehouse of knowledge about your customers, without the ability to understand what it means. SimplicityCRM Analytics provides you with tremendous analytical power at your fingertips, delivered through a highly intuitive and interactive user interface.
It provides you with a powerful tool that assists you with the fundamental building blocks of your marketing effort about a vast range of information related to regions, products, sales people, and customers. There is no limit to the information you can extract or reports you can view.
Some example of types of analytics and insights available are:
- Selling - Find out what your customers need, and sell product that matches that need.
- Up-selling - Find out what your customers are buying, and sell them more.
- Cross-selling - Find out what your customers are buying, and sell them other products and service
- Speculative-selling- Find out what your customers are not buying, and develop a need.
- Fire-selling – Find and predict customers who will buy any product you want to sell.
- Campaign metric – Find out which campaigns worked and why
Benefits of SimplicityCRM Analytics & Reporting:
SimplicityCRM Analytics allows you to direct your marketing effort where it is needed, to sustain a profitable business including:
- Uncovering the 80/20 rule: finding your profitable customers.
- Identifying low-performing salespeople.
- Pinpointing sluggish products.
- Producing reliable sales forecasts.
- Redeploying resources.
- Isolating market, product and service issues.
- Being able to profile and segment your customer base
Bring your data to life with SimplicityCRM Dashboards
Identify trends and statistics with SimplicityCRM Dashboards- providing graphical reports that are easy to view and export. Analyse your database in a way that everyone can understand, allowing consumer insights to be at your fingertips in real time.
These dashboards provide a quick easy way to print off a professional looking report for presentations or discussions.
Contact us to find out more about Simplicity Dashboards or our Analytics and Reporting