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Simplicity Campaign Portal
Overview
Simplicity Customer Interaction Manager (CIM)
Simplicity Customer Relationship Manager (CRM)
Simplicity Customer Interaction Web Services (CIS)
Simplicity Campaign Portal
Simplicity Analytics and Reporting
Simplicity Data Hygiene and Cleansing
Simplicity Training
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Simplicity Campaign Portal
Simplicity Campaign Portal functionality provides franchises, dealers, brands, divisions and branches with access to execute personalised campaigns and local marketing to their own customers.
Why is the SimplicityCRM Campaign Portal better?
One of a kind - there is nothing else in the market that provides this level of functionality and personalisation for a Retail / Dealer / Franchise business model
Enables users to communicate only to their own customers using pre-defined templates
Each login is unique allowing modules to be added or removed from the SimplicityCRM menu bar based on individual requirements.
Pre-defined templates ensures compliance with local privacy and spam legislation
Campaign Setup
Multi Media Campaigns are setup with the head office
Can be used by one or multiple users
Business rules applied at setup which are not editable by the users
Default content and images setup on all templates as fallbacks
Spelling checking and correction
Profanity checking and elimination
Individual Login
Provides ability to view a users own customers based on transaction / campaign activity relationships
Personalised Simplicity CRM menu bar and template availability based on requirements and competencies for each user
Customer Records
Maintain / Update customer details by user, eg a franchise only has access to their customers
Add / Remove customers
Online Library
Upload personalised images per user, eg a Brands logo
Automatic image resizing and renaming to work within pre-defined templates
Campaign Execution
Select from available templates by user
Multi step wizard process to personalise campaign through dynamic content and dynamic image selections
Ability to execute across multiple media types
Save campaigns during build stage and at execution for later use
Personalised header and footers for all email templates based on users login credentials
Recipient filters for easy "smart segmentation"