Putting a powerhouse to work...
 The standard Simplicity System provides you with a powerful, yet easily usable CRM engine, that records all in-bound and out-bound communication with the customer … enabling a greater understanding of their needs, and therefore facilitating a potentially more rewarding relationship.
The engine driving customer relationships
All businesses need to form enduring relationships with their customers. And whilst it is the ultimate goal to create a customer-focused organisation among all staff, the responsibility for the customer relationship is often delegated to three ‘expert’ areas within the company.
- The sales people
Representatives, telemarketing centre, etc.
- The customer service people
Help desk, contact centre, account managers, etc.
- The marketing people
Marketing, product and brand management, market research, etc.
Simplicity CRM is a ‘must have’ tool for these sales, customer service and marketing people.
  The benefits of Simplicity CRM in a nutshell
- Coordinated Customer contact
Single customer view
Complete contact history visibility
Integrated account and contact management
Integrated enquiry and opportunity management
- Streamlined sales process management
Task management and triggered reminders
Integrated document management
Integrated quotations and orders
- Insightful marketing intelligence
Powerful analytics capability
Segmentation and profiling
Marketing and campaign management
- Ease of use
Simplicity can be used locally or remotely through a web browser
On a desktop PC, Latptop, tablet or PDA
Intuitive interface enables the ‘lay person’ to quickly become a Simplicity user
For more information, contact us today. |
